We’re excited to announce that starting on September 23, you will no longer have to submit invoices and our system will generate them for you.

This means that going forward, any job that is completed, reviewed by our team members, and delivered to the client, the job will be marked as ready for the payment cycle.

How to prepare

For all un-invoiced jobs that have been delivered to the client before the 23rd, please manually submit an invoice on the Submit Invoices page before this date so we can ensure your payments will be processed on time.

On September 23, you will no longer be able to submit invoices through our website.

If you missed submitting an invoice via the website, please contact us at [email protected].

What’s the payment cycle?

Payment cycles begin every Thursday at midnight (12:00 AM ET) and stop at the end of Wednesday (11:59 PM ET). On Thursday, we’ll send out payments for all jobs completed within the previous payment cycle. You should expect to receive the payment to arrive in your bank account within several business days.

When does a job get paid out?

When your job passes review and is delivered to the client, it will be placed in the current invoicing cycle that closes at the end of Wednesday (Eastern Time Zone).

If you upload a job before the end of Wednesday, but the editorial team approves your job on Thursday, you’ll receive payment for this job on that Thursday's invoicing cycle.

How will this work with revisions?

As a writer on Contentfly, you are expected to provide revisions to the client, even if we have already paid you for the job. Remember, your job will be sent to the payment batch as soon as it is approved by the editorial team.

Our editorial team does their best to make sure revision requests are minimized, but there will always be cases where the client would like edits.

In the revision request, the client wants extra words. What should I do to get compensated?

Please contact our support team and we can help you get sorted.

Where to see payments?

There are two places where you can see your latest payment.

First, on the Track Payments page, you will see the latest total of your recent and completed jobs in the payment cycle sent to your bank account.

Second, on your dashboard, if you click on the Completed tab, there will be a link to download the invoice generated from our system. This invoice is something for your own records to keep.

🔴 Please submit your final manual invoice before September 23rd 🔴

For all un-invoiced jobs that have been delivered to the client before the 23rd, please manually submit an invoice on the Submit Invoices page before this date so we can ensure your payments will be processed on time.

How do I know if an article has passed review and delivered to the client?

To see if an article is under internal review, when you go to the Completed tab and look at the job, you should see this text "You completed this piece and ...." underneath the compensation amount:

If you don't see that text there, this means the job has passed review.

We understand this isn't the best experience and can be made clearer to writers and some writers will make mistakes on the final invoicing cycle.

During this transition process, our team will manually check through every invoice and ensure writer's are fairly compensated.

How do I dispute a payment?

If you notice a payment that should’ve been on your invoice but not appearing, please notify us immediately at [email protected].

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